SEAROOTS

FAQ

What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

Can I return something I ordered?
All our items are handmade and therefore may contain minor flaws adding to their character. If you are truly dissatisfied with your item(s) or an item was flawed, simply return your item(s) within 7 days of the date your package was received. Please contact us through andrea@searoots.com for a return authorization code.
No refund will be obtained without a return authorization code. For your protection, please ship all returns insured through Fedex, UPS, or Parcel Post. 

How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

Didn't find your answer? 
Whether you're dissatisfied, stoked, or just want to say hey...send us a note from our contacts page or andrea@searoots.com.  We aim to please and leave you feeling stoked!


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